Tuesday, March 22, 2011

Not More Delegation - its about More Effective Delegation

“I need to delegate more!” is a statement I hear a lot from my coaching clients. Its often seen as the solution to trying to do too much with too little time.

But the issue is not about more delegation but more effective delegation. Some situations will need you less involved than you are currently. And some situations will need you more involved than you are currently

Marshall Goldsmith has the following suggestions if you want to become a more effective delegator:


1) Have each direct report list her or his key areas of responsibility. Schedule one-on-one sessions with each person. Review each area of responsibility and ask, "Are there cases where you believe that I get too involved and can let go more? Are there cases when I need to get more involved and give you some more help?" When leaders go through this exercise, they almost always find that in some cases, more delegation is wanted, and in others it is not. In fact, more help is needed.

2) Ask each direct report, "Do you ever see me working on tasks that someone at my level doesn't need to do? Are there areas where I can help other people grow and develop, and give myself more time to focus on strategy and long-term planning?" Almost invariably, direct reports will come up with great suggestions. For example, for several of my C-level clients, team management has emerged as an area where letting go can both free up executive time and help develop direct reports. Too many top executives feel a need to schedule team meetings and then act as traffic cop during the meeting to ensure that the time schedules are met and that agendas are completed. This meeting management task can usually be delegated on a rotating basis to direct reports. This helps direct reports understand the agendas of the peer team members and allows them to develop their skills in building collaboration and reaching consensus.


Ask yourself these tough questions. Then ask the people who are working with you. The answers may save your time and increase your team's effectiveness.

Sunday, March 13, 2011

The Five Dysfunctions of a Cabinet

Week one into the life of the new Irish Government and they are facing into intensive pressure from France and Germany on our beloved Corporation tax rate, the increased likelihood that the Banking stress tests will highlight the need for many more billions of euro and hence a renegotiated IMF bail-out and continuing fears about the house repossession monster.

So much to deal with and respond to. Yet the new Cabinet is a brand new team and so needs to also stay focused on ensuring it has in place the key ingredients that make any team a success or a failure. After all, they are the most important team in the country!

So what should Enda Kenny and co do about ensuring they work well as a cohesive successful team?

Patrick Lencioni highlighted 5 dysfunctions of a team that I believe are even more crucial based on a coalition of two political parties:

1. Absence of Trust – the key building block for successful teams is trust. Failure is guaranteed if ministers are not genuinely open with each other about their mistakes and weaknesses. Sound familiar – I doubt our previous Cabinet of FF and the Greens scored too high on trust as a team.

2. Fear of Conflict – no trust in a team leads to guarded comments, veiled discussions and whispers outside of meetings. Successful teams have lively meetings, get ideas from all the members and keep it real. Cabinet meetings need to hear what Ministers are really thinking and not just what is the right thing to say.

3. Lack of Commitment – no healthy conflict means no full commitment. Instead team members feign agreement and say one thing and do another. A clear set of common objectives can keep this Cabinet focused. Its about defining what winning is

4. Avoidance of Accountability – no commitment means no accountability and actions promised never happen and mediocrity and passing the buck prevails. This starts with the leader and needs to stay with each team member

5. Inattention to Results – the four previous dysfunctions result in a team where individual needs and glory come before the collective goals of the team and indeed the country.

So while its great to hit the ground running, I hope the First 100 Days plan includes time for this new team to start at the key first step and build trust with each other. Time to connect; learn about each other in terms of experience and strengths; and creating personal relationships with fellow team members.

The huge challenges of any government will always be there – that makes it even crucial that the Cabinet learns how to start being a team as quickly as possible.