"Reassurance, Confidence and Belief"

• I am running a coaching session with K, a young dynamic client of mine. K is leading a large sales team which are in the last month of their financial year. Targets are being chased, clients are nervous about committing to deals in this economic environment and K has also been up to his neck in planning for the new financial year.
  
  I ask K “With four weeks to go to year end, what do you need to be focusing on as a leader of this team?”
  
  K pauses for a few seconds and says “The next four weeks are about me providing the team with Reassurance, Confidence and Belief! Reassurance, Confidence and Belief”
  
  “You have obviously thought about this cause that is a heck of a leadership answer”
  
  “ No. Those words have just come to me. Have been thinking about it but only in answering your question has it become so clear!”
  
  In asking K to explain more about “Reassurance, Confidence and Belief” he outlines the following:
  
  - Reassurance – to communicate to the team what next year will look like so that they are reassured that they have a role in next year and to stop them inventing a dooms day scenario. Remove this distraction so the can focus on closing deals now.
  
  - Confidence – in one to one and team interactions, to keep reinforcing their skills and abilities and the quality of the products so that they know we can close the year strongly.
  
  - Belief – to reinforce that we can get through this tough environment now and in the next financial year .Help them belief in the company, the solutions, the plan, in each other and in themselves.
  
  I cannot think of a more powerful mantra for every leader - in politics, in business, in the community – ensure you provide those you lead with Reassurance, Confidence and Belief
  
  Colm